ALLIED AMERICAN TRANSPORTATION LLC

FOR PROFESSIONAL OWNER OPERATORS AND TRUCKERS

ALLIED AMERICAN TRANSPORTATION LLC arranges professional dispatch services for owner operators and truckers who are tired of wasting their time and energy on cheap freight. Trucks Dispatch Services provides prospect of high paying loads while you drive. In addition, we can handle the rest of your administrative overhead such as negotiating rates and handling necessary paperwork.

We have multiple dispatch service plans to choose from. Imagine will never have to search load boards endlessly or fill out and fax paperwork again. We take care of the busy work so you can do what your paid to do – drive. Bottom line, our dispatch services help to save truckers time and money!

About US

ALLIED AMERICAN TRANSPORTATION LLC​arranges professional dispatch services for owner operators & truckers who are tired of wasting their time & energy on cheap freight. Our trucks dispatch services include prospecting the top paying loads, negotiating rates, handling all contracts, necessary paperwork & even the billing, if desired. We have multiple dispatch service plans to choose from.

Imagine never having to endlessly search load boards or fill out and fax paperwork again. We take care of the busy work, leaving you with more time. In return, leaving you to do what you love best – driving. Bottom line, our dispatch services help save truckers time & money.

With our truck dispatching service, we will help you to decrease your deadhead miles, you won’t have to deal with paper work or spend hours on the phone negotiating with freight shippers or freight brokers trying to book a truck load. Less stress means happier driving.

WHY YOU NEED TO CHOOSE OUR

DISPATCH SERVICES?

We provide options on our flat-rate fees. You know what you want so we provide three separate plans to choose from. A Paperwork only, Basic and Professional plan. So why pay another trucking dispatch service 10% or more on every load? Because of this, Truck Dispatch Services came up with a ‘one stop shop’ for all your trucking dispatch needs.

Whether you have a ‘hands on’ business approach and need the ‘paperwork only’ plan or would rather us handle everything, we can customize our dispatching services to meet your needs.

We understand the frustration truckers face being stuck at truck-stops, searching load boards, calling brokers with cheap freight, waiting for emails and paying for copies and faxes. That ends today – «We’ve got this covered!»

Service Areas

ALLIED AMERICAN TRANSPORTATION LLC provides Truck Dispatch services across all 50 states of the United States
of America. Save time and optimize revenue potential by utilizing our planning
and dispatching services. We make the calls and negotiate the best freight rates to help your trucking company locate the best freight it needs.

East

CT, ME, MA, NH, NJ, RI, VT, DE, NY, PA, MD, NC, SC, VA, WV, AL, FL, GA.

Midwest

IN, KY, MI, OH, IA, MN, MT, ND, SD, WI, IL, KS, MO, NE.

South

AR, LA, OK, TX, AL, MS,TN, NM, AZ.

West

CO, ID, NV, NM, UT, WY, CA, OR, WA.

Our Promise

Obtain the best & highest paid loads.

Credit checks on all Brokers and Shippers

Complete Packets for carrier set up

Send you copies of all rate confirmations

Keep track of all your loaded miles

24/7 On Call

Create all your invoices and collect payments

Road Assistance and Direction.

Truck Dispatcher FAQ

A truck dispatcher provides a range of back-office services to help Fleet Owners and Owner Operators:

  • Find profitable good-paying freight,
  • Manage operations,
  • Planning daily and weekly routes, 
  • Administration of daily documents,
  • Ensure Safety and Compliance,
  • Billing,

and more…

As a business owner you need high-paying freight to keep your business profitable, keep your trucks rolling, organize your drivers, communicate with shippers, receivers, and brokers, and keep the back-office operations running smoothly, all at the same time.

This all takes time, dedication, and strong focus and a strong back office, front facing team to manage it all.

A good truck dispatcher must have many skills to support run a trucking company and keep it profitable, including strong:

  • Negotiation skills,
  • Market awareness,
  • Operation planning skills,
  • Coordinate and manage expectations,
  • Organization skills,
  • Administration skills,
  • Communication skills.

In addition to finding loads and assigning them to drivers, and managing the overall operations of the transportation department for a trucking company a fleet owner or owner operator can outsource many of their logistical operations to a truck dispatcher. Such as helping ensure their Motor Carrier (MC) compliance is up to date, including managing drivers Hours of Service (HOS) establishing and maintaining service expectations, and handling billing paperwork and even invoicing.

Additional services come with additional service fees that you can discuss further with the truck dispatcher service company.

A truck dispatcher is a logistics coordinator who manages the transportation of goods from point A to B on behalf of the carrier they represent. Truck Dispatchers work to keep a trucking companies operations as smooth as possible while their drivers are rolling. They also work hard to focus on keeping the trucking company as profitable as possible, by finding loads, negotiating the best rates possible.

If you are fortunate enough to work with an experienced dispatch company, this can be especially useful for new operations that are still working to build their business as that knowledge and experience can be invaluable to them staying in business and growing.

An experienced truck dispatcher can be especially beneficial for new Fleets Owners and Owner Operators as they shift to increasing their revenue, profit margins, and growing their business.

A truck dispatcher helps Fleet Owners maximize their profit margins, and keep their trucks loaded and rolling taking away the overhead and hassle of dealing with shippers and freight brokers directly.

Some of the truck dispatchers’ responsibilities include:

  • Coordinate and manage the most efficient loads to remain cost-effective as a company,
  • Combine shipments based on their routes and timeline to maximize truck operations and profitability,
  • Coordinate with drivers to determine the best route for delivery,
  • Managing schedules and routes so that delays in one area don’t affect other areas,
  • Provide reports that show order fulfillment rates, shipment errors, and other relevant data,
  • Coordinate freight to ensure shipments meet the agreed load requirements and the trucks are constantly loaded and rolling,
  • Monitoring the progress of drivers throughout the route, troubleshooting problems that may arise, and updating customers as needed,
  • Following up on damaged or returned shipments and taking required action promptly,
  • Tracking and reporting transportation daily, weekly, and monthly reports,
  • Taking calls and communicating with customers in a polite, professional manner,
  • Performing any other duties that may be assigned within the scope of logistics administration, operations, and management,
  • Keep track of transportation regulations and laws and ensure trucks and drivers’ are compliant,
  • Logging customer shipping schedules, complaints, and other relevant information.

Fleet owners and Owner Operators deal with many challenges throughout the day keeping their business operations going, it is not just about delivering freight from one place to another, there is a lot that continuously has to be managed.

It can be difficult for fleet owners to manage a team, run their business operations, manage drivers, and find the time to search for the best paying loads, it is all very time-consuming, and reduces the available time to focus on maintaining and growing your business.

Fleet owners and Owner Operators can rely on an experienced dispatch services company to constantly manage their Over The Road (OTR) truck operations. Fleet owners and Owner Operators can leave the overhead of having to deal with drivers, freight brokers, shippers, and receivers constantly, where truck dispatchers act as the intermediaries between the Fleet owners, Owner Operators, and everyone else.

As with most business partnerships, choosing the right dispatch company can mean the difference between thriving and just getting by. Once you find a dispatch service that works well with your business, you will be able to turn over more back-end office tasks and leave the dispatch service to keep your trucks on the road rolling, leaving you more time instead to focus on growing your business.

Hiring a truck dispatcher and enlisting the help of an experienced truck dispatch company as your Logistics Operations Coordinator is the answer to support a trucking company’s business that provides high levels of convenience by reducing overhead in time and money leaving you more free time to manage and grow your trucking business.

An experienced Freight Broker knows the most important part of serving their customers is to have a strong carrier base to pull from when a customer needs a truck. Building strong relationships with carriers is imperative.

Freight Brokers can develop these relationships by showing they take care of their carriers, ensuring they have a good and fair market rate, supporting the carrier from pick up to delivery to ensure good communication, and that the carrier is loaded and unloaded promptly.

Additionally, things do go wrong, and in turn, Freight Brokers can develop better relationships by ensuring the carrier receives detention, layover, and TONUs promptly. These small acts ensure carriers remember those Freight Brokers and give a greater service and be available when those Freight Brokers have loads to cover and need a truck.

Not building strong relationships with Carriers will mean Freight Brokers will find it harder to find trucks to cover their loads, as the carrier will choose to work with a Freight Brokerage who has treated them well previously and in time the Freight Broker will not be able to find trucks, will let their customers down and their business will fail.

There are many different ways that freight brokers find carriers. Here are some of the most common ways that they use to find carriers:

  1. Searching for the carrier they have worked with in the past and contacting them based on similar lanes they have run previously and using their carrier network
  2. Post their loads on Load Boards such as DAT, Internet Truck Stop, 123 Load Board, Direct Freight, Trucker Path, and more.
  3. Larger freight brokers will have their own load board and specific departments based on lanes, trailer types, etc. that the carrier can log onto to find loads and bid on them,
  4. As a last resort posting on social media like Facebook or Twitter and asking for recommendations from their business circle.
  5. Meeting carriers directly at industry events to increase their networks.

There is synergy between the two and maintaining a good relationship between a truck dispatcher and a freight broker can help both land consistent, well-paying loads.

It is important to understand the differences between Truck Dispatchers and Freight Brokers to understand where they fit in the logistics chain and which is the most beneficial for trucking companies.

Truck dispatcher: represents the carrier in negotiating freight. They find new customers, book new loads, and manage delivery schedules for the trucking company. A truck dispatcher will also take care of back-office tasks, from customer support to billing and payment collections, and even maintaining motor carrier compliance. 

A truck dispatcher is like an employee who works for the trucking company and makes sure that every part of a shipment will happen smoothly and timely.

Above all, a good truck dispatcher will consistently work towards maximizing mileage and minimizing empty-load hours to increase profitability for the fleet owners.

Freight Broker/ Agent: acts as a middleman, finding Carriers and matching them up with Shippers or companies who need their services. They earn a commission on the Flat Rate of the load. The Freight Brokers make their profits by negotiating different rates between the shipper and the carrier.

The higher the difference in rates the greater the commission they earn. As a result, brokers will negotiate a high pay rate with shippers and low rates with carriers.

It is important for carriers to have a good understanding of this and to have good negotiation skills when working with freight brokers to avoid falling into loads that leave too little profit for their company.

Some Freight Brokers also earn additional revenue by charging the carrier for a faster payment known as quick pay, they may penalize carriers for late delivery or failure to turn on tracking or charge an additional fee for providing Com checks to pay for their customer’s loads being unloaded known as lumper fees.

This is not always the case but carriers should be aware when signing Broker Packet Contracts and Rate Confirmations and be aware of how some freight Brokers will attempt to skim money from the carrier.

There are multiple types of insurance freight brokers must have by law and their customer’s requests before booking loads with them. As with all businesses, there is risk involved and therefore freight brokers require insurance to protect their business.

The below is provided as a guide only and before a Freight Brokerage makes any decisions about insuring their business or changing their current coverage, it is very important they speak to an insurance agent who has experience in the transportation industry.

The below applies generally to the major insurance types offered to freight brokers and Third-Party Logistics (3PL) companies:

Freight Broker Bond: The FMCSA requires all freight brokers to have in place a freight broker bond worth $75,000.  A freight broker bond exists to ensure payment to carriers if the broker fails to meet their payment obligations.  If a motor carrier files a claim on a freight broker bond and is awarded payment from the bond, the broker is then responsible to pay that awarded amount.

General Liability: helps cover costs for items such as bodily injury, property damage, and contractual obligations.  The policy covers the costs incurred by the broker, not the carrier. This policy is not legally required to operate as a freight broker, however, the brokers’ customers often require it.  

Contingent Auto Liability and Cargo: Having a contingent policy for auto liability or cargo insurance does not add coverage to the motor carrier’s policy.  It simply gives the broker a contingency if the carrier’s primary policy has an issue such as cancellation or lapse in coverage during the time of the load.  For example, if a carrier fails to pay their insurance premium and the policy is canceled during the transit time of the load, the contingent policy could kick in.  If a carrier’s active primary policy denies payment on a claim due to exclusions on the policy, the contingent policy would not benefit the broker.

Primary Cargo: A None Asset-Based Freight brokerage cannot hold a primary auto liability policy since they don’t own assets, but they can hold a primary cargo insurance policy.  Primary cargo policies can be written to include or exclude almost anything, so a freight broker must work with their insurance agent to put a policy together that covers the items that they need.  It’s even a good idea to ask your agent what your policy doesn’t cover – that’s a creative way of analyzing your comfort level when it comes to risk tolerance.

There are many requirements freight brokers need from carriers:

  • First, they need to check the carriers’ Authority; this includes their license to haul freight throughout the United States.
  • Second, they need to see a copy of the trucking companies’ TAX Form, which is called a W9. This form verifies that the carrier is in good standing with federal and state tax agencies.
  • Third, freight brokers also require proof of insurance, a copy of the COI (Certificate of Insurance. The most common types of insurance freight brokers require from their carriers are:
      • General liability: Protects the carrier against accidents caused by its drivers or trucks, including accidents caused by fire, explosion, or smoke.
      • Cargo insurance: It covers the cost of damaged or lost products while being transported.
      • Truckers’ liability insurance: It protects against injury or death in an accident involving a trucking company vehicle.
      • Contingent cargo insurance: It covers losses when a third party causes damage.
      • Additional requirements: some Brokers depending on the cargo may require additional information, such as Reefer Breakdown or checking with carriers Insurance company items are not exempt e.g. such as sea fish from their insurance policy/.
  • Fourth, if the motor carrier is using a factoring company, the freight broker will require a copy of the NOA (Notice of Assignment). The NOA shows that the carrier has assigned their accounts receivable to a factoring company.

Moreover, brokers have many additional requirements from the motor carrier prior, during, and after the time a carrier is on a load, and their customers’ product is in transit.

These include:

  • Truck location
  • ETA to pick up location when booking the load,
  • Type of equipment available like Refrigerated trailer, Dry Van Trailer, Flatbed Trailer, etc.,
  • Size of equipment,
  • The maximum weight capacity of the truck.

Once the load is booked freight brokers require good communication from the carrier and need to get the latest updates from carriers while their customers’ product is in transit.

They need to know when a truck has checked into their shipper, and check out times to know how long it took for that truck to check in and out of the shipper or receiver, and whether or not it was on time for that delivery.

Some Brokers may ask for additional services such as pallet or case counts, driver assistance to load or unload the trailer or drop the trailer, however, these additional services will mean an additional payment to the flat rate.

Once the load is delivered, the freight broker needs the career to provide copies of all paperwork from the delivery, such as Proof of Delivery (POD), Lumper receipts, gate fee receipts, etc.

A truck dispatcher provides the services to address all of these requirements and more.

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